Terms of Service

Last updated: June 11, 2026

1. Acceptance of Terms

By accessing or using the OEMVault website (getcustomerportal.com) and related services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

These Terms apply to the OEMVault marketing website. Use of the OEMVault platform (app.getcustomerportal.com) is governed by separate subscription agreements entered into between OEMVault and its customers.

2. Description of Services

OEMVault provides a secure content management portal solution designed for OEM manufacturers. The Services include:

  • Access to our marketing website and informational content
  • An AI-powered chat assistant to answer questions about OEMVault
  • Contact forms for sales inquiries and portal access requests
  • Blog articles and educational resources

3. User Conduct

When using our Services, you agree not to:

  • Submit false, misleading, or fraudulent information through our forms
  • Attempt to bypass rate limits, security controls, or access restrictions
  • Use automated tools, bots, or scripts to scrape content or submit forms in bulk
  • Transmit malicious code, viruses, or any material designed to disrupt our Services
  • Attempt to gain unauthorized access to our systems, servers, or databases
  • Interfere with or disrupt the integrity or performance of the Services
  • Use the Services for any unlawful purpose or in violation of applicable laws
  • Abuse the AI chat assistant by submitting harmful, offensive, or manipulative prompts

4. Intellectual Property

All content on the OEMVault website — including text, graphics, logos, images, software, and design elements — is the property of OEMVault or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our website without prior written consent, except for personal, non-commercial use such as printing a page for reference.

5. AI Chat Assistant

Our website includes an AI-powered chat assistant designed to provide information about OEMVault's products and services. Please note:

  • Responses are generated by artificial intelligence and may not always be accurate or complete.
  • The chat assistant is for informational purposes only and does not constitute professional advice, contractual commitments, or binding quotes.
  • Usage is subject to rate limits to ensure fair access for all visitors.
  • We reserve the right to restrict or terminate access to the chat assistant at any time.

6. Contact Form Submissions

By submitting information through our contact or demo request forms, you:

  • Confirm that the information you provide is accurate and truthful
  • Consent to being contacted by OEMVault regarding your inquiry
  • Acknowledge that submissions are subject to rate limits and validation

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of these external resources. Accessing third-party links is at your own risk.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. Information provided on the website, including through the AI chat assistant, is for general informational purposes and should not be relied upon as the sole basis for business decisions.

9. Limitation of Liability

To the fullest extent permitted by law, OEMVault shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services, including but not limited to loss of profits, data, business opportunities, or goodwill.

Our total liability for any claims arising from use of the marketing website shall not exceed the amount you paid to access the website (which is zero for free public access).

10. Indemnification

You agree to indemnify and hold harmless OEMVault, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your violation of these Terms or your use of the Services.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.

12. Termination

We reserve the right to restrict, suspend, or terminate your access to the Services at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise objectionable.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which OEMVault operates, without regard to conflict of law principles.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have questions about these Terms of Service, please contact us at: